Privacy Policy
Casavielle respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit casavielle.com, make a purchase, contact us, or otherwise interact with our services.
Casavielle is operated by Jinan Yaoqiu Trading Co., Ltd.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
-
Name
-
Billing and shipping address
-
Email address
-
Telephone number, when provided
-
Order and transaction information
-
Payment-related information processed through our payment service providers
-
Customer service communications
-
Device, browser, IP address, and website usage information
-
Cookie and similar technology information
We do not directly store complete payment card details when those details are processed by third-party payment providers.
How We Use Personal Information
We may use personal information to:
-
Process and fulfill orders
-
Arrange shipping and delivery
-
Process returns and refunds
-
Communicate with you about your purchases
-
Provide customer support
-
Maintain and improve our website and services
-
Detect, investigate, or prevent fraud, abuse, or security incidents
-
Comply with legal and regulatory obligations
-
Send marketing communications where permitted and where appropriate consent has been obtained
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, improve performance, and support permitted analytics or advertising activities.
Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website functionality.
How We Share Information
We may share personal information with service providers that help us operate our business, including providers involved in:
-
Website hosting and ecommerce services
-
Payment processing
-
Order fulfillment and shipping
-
Customer support
-
Analytics and website performance
-
Fraud prevention and security
-
Professional and legal services
We may also disclose information where required by law, regulation, legal process, or to protect our rights, customers, or services.
We do not sell personal information for money.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal or regulatory requirements.
Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, applicable law may provide rights regarding your personal information, such as the right to request access, correction, deletion, or information about how your data is used.
To submit a privacy-related request, contact us at service@casavielle.com. We may need to verify your identity before completing certain requests.
Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
Third-Party Services and Links
Our website may contain links to or integrations with third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when interacting with them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.
The latest version will be posted on this page.
Contact Us
For privacy questions or requests:
Email: service@casavielle.com
Legal Entity: Jinan Yaoqiu Trading Co., Ltd.
Business Address:
Room 202C89, Building 20, Liandong U Valley China Computing Valley Future Intelligent Manufacturing Center, No. 4568 Kejia Road, Suncun Subdistrict, High-tech Zone, Jinan, Shandong, China