Terms of Service

These Terms of Service govern your use of casavielle.com and purchases made from Casavielle.

Casavielle is operated by Jinan Yaoqiu Trading Co., Ltd.

By accessing our website or purchasing from us, you agree to these Terms of Service and any policies referenced on our website.

Online Store Terms

You may use our website and services only for lawful purposes and in accordance with these Terms.

You may not use our website in a way that violates applicable law, infringes the rights of others, interferes with website operation, or attempts to compromise the security of our services.

Product Information

We make reasonable efforts to present product descriptions, images, specifications, availability, and other information accurately.

Actual product appearance, including color, may vary slightly depending on lighting, photography, manufacturing variation, and the display settings of your device.

We may correct errors or update product information when necessary.

Prices and Payments

Prices are displayed in the currency shown on our website and may change from time to time.

Applicable product prices, shipping charges, discounts, and other charges will be displayed during checkout before you complete your purchase.

Payment must be successfully authorized before an order can be processed.

Orders

Submitting an order does not necessarily mean that we are able to fulfill it.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, payment problems, incorrect pricing or product information, inventory issues, or other legitimate operational reasons.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

Shipping and Delivery

Order processing, shipping fees, estimated delivery times, tracking, and related information are described in our Shipping Policy.

Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.

Returns and Refunds

Returns, refunds, damaged products, incorrect items, and cancellations are governed by our Return and Refund Policy.

Intellectual Property

Unless otherwise stated, website content associated with Casavielle, including text, graphics, branding, design elements, and other original materials, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not reproduce, distribute, exploit, or commercially use protected website content without appropriate authorization.

Third-Party Services

Our website may rely on or provide access to third-party services, payment providers, carriers, applications, or websites.

We are not responsible for third-party services beyond the extent required by applicable law.

Prohibited Uses

You may not use the website to:

  • Engage in unlawful or fraudulent activity

  • Transmit malicious code

  • Attempt unauthorized access to systems or data

  • Interfere with website security or functionality

  • Infringe intellectual property or other legal rights

  • Submit false or misleading information

  • Abuse or misuse our services

Disclaimer

We aim to provide reliable website and product information, but we do not guarantee that the website will always operate without interruption or error.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited under applicable law.

Limitation of Liability

To the extent permitted by applicable law, Casavielle and its operator will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or services.

Any limitation in these Terms applies only to the extent permitted by applicable law.

Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our services, business practices, or legal obligations.

The latest version will be available on this page.

Governing Law

These Terms are governed by applicable laws and regulations, without limiting any mandatory consumer protection rights available to you under the laws that apply in your place of residence.

Contact Information

Questions about these Terms may be sent to:

Email: service@casavielle.com

Legal Entity: Jinan Yaoqiu Trading Co., Ltd.

Business Address:
Room 202C89, Building 20, Liandong U Valley China Computing Valley Future Intelligent Manufacturing Center, No. 4568 Kejia Road, Suncun Subdistrict, High-tech Zone, Jinan, Shandong, China